SHOPPING AND PAYMENT

Updated: January 2017
timberwolfpetfood.eu : Shopping and Payment Notice

How to Use Your Shopping Bag
When you are shopping at timberwolfpetfood.eu and add an item to your bag, it is saved in your Shopping Bag. The Shopping Bag holds products you wish to purchase while you shop. Items you place in your Shopping Bag will remain there until you purchase them, you can remove the item at shopping cart if necessary. They will remain there even after you leave our site. However, those items placed in your Shopping Bag that go out of stock before you complete your purchase will automatically be removed from your Shopping Bag.

Payment Method

Payment via bank transfer

In case of order with bank transfer payment we contact you after your order as soon as possible to confirm details of payment process, bank account and terms of conditions. If you have of any question do not hesitate contact us: info(at)timberwolfpetfood.eu

Credit cards accepted:

Visa Credit
Visa Debit
Visa Electron
Master Card Credit
Master Card Debit


Important information about payment

Any of your payment and credit card informations are NOT stored in timberwolfpetfood.eu or with our e-shop. All payment informations are proceed by SSL secure encrypted method and are full secure for online shopping and e-commerce store. We are using our partner TATRA BANKA (bank) card-pay payment system which is fully operated by Tatra Banka and exclusively the TATRA BANKA (bank) has related information about your payment and your credit card. For more information, see our Privacy Notice. For added security, your billing address at timberwolfpetfood.eu must exactly match the address on file at your credit card company. The processing of your order may be delayed if these addresses are different.

Your credit card will not be charged until your order ships. If you are using a debit or check card for payment, however, the funds will immediately be deducted from your account.

You will be asked to provide your credit card ID number during the checkout process. Please see below some more detailed information:

Credit Card ID Number/ CCV
This is a 3- or 4-digit number printed on your card required as an added safeguard for online purchases.

Visa or MasterCard
3-digits; back of your card near the signature panel.

Promotion Codes

Promotional Code redemption is easy and seamless

Enter your Promotional Code on the Payment page or the Cart Order page. (Codes are case sensitive).
Click “Apply”.

If your Promotional Code qualifies, your deduction will be displayed in the payment summary. Only one Promotional Code per order will be accepted.

Please note that we reserve the right to cancel orders in the event that an unauthorized promotion code is used.

VAT

All prices displayed at our webstore are VAT inclusive. The VAT will be indicated separately before finalizing the order process.

timberwolfpetfood.eu Pricing Guarantee

If timberwolfpetfood.eu makes a permanent price reduction on a product featured on our website, you may request a refund of the price difference within 10 days from the delivery date. Price adjustments are accepted on items purchased at the full retail price only. Please note that promotional sales prices are not permanent price changes and are not included in this guarantee.

Please Contact Us to request credit for a price difference or obtain further details.

We work hard to ensure the accuracy of pricing at timberwolfpetfood.eu, but despite our best efforts, pricing errors may occur. In the event that a product is listed at an incorrect price due to a typographical error, timberwolfpetfood.eu shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged.